Frequently Asked Questions

What is I CAN Learn® Online?

I CAN Learn® is an acronym for Interactive Computer-Aided Natural Learning. Here's why:

I CAN Learn® Online is a fun and thorough approach to learning math that combines live action video and animated lessons proven to take the confusion out of difficult concepts. Students work online, at their own pace, through the following engaging lesson segments:

Placement Test: This test is used to survey the student's skill level and determine where in the lesson order they should be placed for the course they are working in. The user will take a placement test at the start of each new section of their selected course. Not all courses will have a Placement Test, particularly the "tutoring" courses where all of the lessons from each course are made available.

Warm Up: This section warms students up to determine what they already know and prepare them for the lesson presentation.

Lesson Presentation: Why is the coordinate plane crucial in locating hurricanes? This question is just one of hundreds that will be answered in the lesson presentation that combines real-world situations with important mathematical concepts. Students watch videos, take notes and work through problems at their own pace, working towards a comprehensive understanding of the topic presented.

I CAN Learn® Tutor: This section assesses how much information the student has retained concerning the lesson. Students are presented with questions pertaining to the concept at hand. If they need help, they are given hints. If they get the problem wrong, I CAN Learn® Online takes them through the solution step by step so that they can see where their mistakes were made.

Quiz: It all comes down to this section, where 10 questions are presented to test the student's knowledge of the subject. The quiz is automatically scored upon completion, and if there are any incorrect answers, you can view the correct solutions.


How can I CAN Learn® Online benefit you or your student?

Think of I CAN Learn® Online as your student's very own math tutor, available in the comfort of your own home, 24 hours a day, 7 days a week. It's the fun and easy way to learn math, and an added bonus is that it costs much less than a traditional tutoring service. Whether you need a full time teaching tool or simply an after school math tutor for your student, I CAN Learn® Online has the curriculum to fit your needs. With the click of the mouse, you can see your student's up to the minute progress, which is a plus if remediation is needed or if you're soaring through topics.


Why choose I CAN Learn® Online?

Work at your own pace and track your success as you learn. I CAN Learn® Math students see positive results. We've done the research to prove it! And now, I CAN Learn® Online brings this same nationally recognized software home to your math student.

The I CAN Learn® Education System has achieved unprecedented success in schools and districts across the United States for over 10 years. Studies in California, Texas, Alabama, Florida and Louisiana show that I CAN Learn® students consistently outperform their traditionally taught peers. The system helps to eliminate the "fear of failure" in students. It helps students with low math aptitude to learn more rapidly than they could in traditional learning environments. Each student moves at his or her own pace so that faster learners are not slowed down, and slower learners are not left behind.


How do I know which course to buy?

To help determine which course will best fit your needs please go to www.icanlearnonline.com and click on "Browse I CAN Learn® Online Courses" to find the lesson orders for each specific course. These lesson orders have been correlated to your state's curriculum by grade level. The electronic PDF document of these lesson orders are below the course descriptions and once you open them you can easily look through them or search for a keyword by selecting CTRL+F and typing your keyword into the search box. If you do not see a course that fits your needs, simply choose the Tutoring options for access to all of our content.


What courses will I have access to 24/7?

I CAN Learn® Online offers a variety of courses to help meet as many specific needs as possible. There are courses tailored to specific states covering a multitude of grade levels. For general tutoring we offer courses that cover 5th grade math through Algebra. To address more specific needs, we also have state correlated test prep courses to help prepare students for their state standardized or End-of-Course Algebra test. Also available, for higher education, we have college developmental courses. You can find a list of the lessons available in each course at www.icanlearnonline.com, click on "Browse I CAN Learn® Online Courses".


What if I am already an I CAN Learn® student at my school?

Great! Let I CAN Learn ® Online be your own personal tutor to help you get even more practice or to get ahead. Although you will not be using the same system as your school, I CAN Learn® Online is a great way to practice at home. If your school has purchased "remote" mode, you can log in at remote.icanlearnonline.com. If you school is not on the drop-down list, that means your school has not purchased remote mode and I CAN learn® Online is the right place for you!


Where can I find the cost of I CAN Learn® Online?

I CAN Learn® has a plan to meet every budget. For pricing of all our available courses please go to secure.icanlearnonline.com.


What do I need to run the I CAN Learn® Courseware on my computer?

  • Browser must be one of the following:
    • Microsoft Windows
      • Microsoft Internet Explorer 6.0 or higher
      • Mozilla Firefox 3.0 or higher
    • Apple OSX
      • Safari 3 (522.11) or higher
      • Mozilla Firefox 3.0 or higher
  • Adobe Flash Player version 8 or higher
  • JavaScript must be enabled
  • Browser Cookies must be enabled
  • Allow for pop-up windows
  • Screen resolution must be set at 1024x768 pixels or higher
  • Recommended internet connection speed 400+ Kbps


I clicked the Launch Icon and nothing happens, what do I do?

Most probably you will need to set your browser to allow pop-ups. Windows users should have seen a message at the top of their browser stating that a pop-up was blocked. Click this message and select Always Allow Pop-ups from This Site..., then click Yes on the confirmation notice. Safari for Mac OS X users open the Safari menu item and select Block Pop-up Windows option to uncheck it. Safari 2 keyboard shortcut: Apple+K. Safari 3 keyboard shortcut: Shift+Apple+K


Where can I find my password and account information?

At the I CAN Learn® Courseware Log On form, you can follow the "Forgot your username or password?" link to retrieve your account information via email. Please remember that your shopping cart log on and password, where you purchase access to I CAN Learn® Online courses, are different from your I CAN Learn® Courseware log on and password, where you log on to actually use the courseware.


What is the passing grade for each lesson?

You must achieve a score of 80% or higher on the Quiz section to have a lesson marked as "Completed". All lessons must be completed in order to complete a course.


Can I take a lesson more than once?

Yes, you can use the Placement tab to set your account back on a lesson taken previously. Select the Section and Lesson then click the Update Lesson button.


When should I use the Placement tab on the Courseware homepage?

As a best practice, only use the placement tab to change courses or review a lesson you've already taken. We recommend you take the lessons in the prescribed order to ensure that the prerequisites are met. Since lessons often build upon each other, by following the prescribed sequence you can achieve full mastery of the necessary topics before moving on to the next lesson.


How can I adjust the volume in the Presentation Section?

Use the volume slider control to the right of the Time Remaining indicator in the Presentation Section.


What if I have a question about the software or need help with a technical issue?

We walk you step-by-step through every I CAN Learn® Courseware feature in the convenient and easy-to-understand User's Guide that's available from the courseware's Help tab. For technical assistance, please email us at iclonline-support@icanlearn.com or call 888-440-6756 between the hours of 8 AM to 5 PM CST.